We offer a wide range of specialized services to serve customers through a digital ecosystem, using oriented strategies to manage social networks, online chat, chat sales and lead generation strategies.
As we know that your company has great advantages to offer to the market, we make sure that you can be part of your customer’s day by day, so that you can be present in all digital spaces.
Fortel ensures you that your communication will reach the target customer, guaranteeing sales opportunities and services or products attention.
Our perspective to ensure customer service attention, considers social media as a relevant part in data analysis, which let the customer know how the product purchase cycle is performed.
Digital marketing is essential to increase sales and lower costs, using tools and human talent in over 1000 workstations, which orchestrate the customer interaction across all service channels.